These Terms of Use (the "Terms") are a legal agreement between you and Cameron James Moir, ABN 52 721 553 987, of Queensland, Australia ("we", "us", "our"). Cameron is the sole developer, owner, and operator of the Doughboy platform - a sole trader, not an incorporated company. "Streamables" is used informally as the brand name for the business and is not a separately registered legal entity.
"Doughboy" or the "Platform" means the Doughboy kitchen production software, our websites (including doughboy.streamables.live), associated applications, APIs, and any services we make available through them.
By accessing or using the Platform - whether you are browsing our website, signing up, or using the application as part of an organisation - you agree to these Terms. If you do not agree, do not use the Platform.
The Platform is governed by a small stack of documents. Where they overlap, the more specific document controls for the matters it covers:
Reading these Terms does not replace your obligations under any of those documents.
You must be at least 18 years old to use the Platform. If you use the Platform on behalf of an organisation (for example, as its Owner, manager, or staff member), you represent that you are authorised to do so, and that the organisation accepts these Terms. If you sign the Master Customer Agreement, you additionally confirm you have authority to bind that organisation to it.
Access to the application requires an account. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. You agree to:
Organisation Owners are responsible for managing their team's access, including adding and removing members and assigning roles.
You agree to use the Platform only for lawful business purposes and in line with the User Acceptable Use Policy. Without limiting that policy, you must not:
We may investigate suspected breaches and cooperate with law-enforcement authorities where required.
Paid access to the Platform is sold on a subscription basis. The specific plan, price, venue count, any one-time setup fee, and billing cycle are set out at sign-up and in the Master Customer Agreement, which governs the full commercial terms. Current standard pricing is shown on our website and may change for future billing periods on reasonable notice.
Payments are processed by our third-party payment provider, Stripe. By subscribing you authorise us (through Stripe) to charge your nominated payment method for the applicable fees, including recurring subscription fees and any one-time setup fee, on the first and each subsequent invoice. You are responsible for any taxes that apply to your purchase except for taxes on our income.
Except where required by law (including the Australian Consumer Law), fees already paid are non-refundable, and cancelling does not entitle you to a refund for the remainder of a billing period. If a payment fails, we may suspend access until the amount owing is paid. Cancellation and notice terms are set out in the Master Customer Agreement.
The Platform, including all software, source code, design, user interface, workflows, calculations, reports, methodology, documentation, and the Doughboy name and branding, is and remains owned exclusively by us. These Terms grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your organisation's internal business operations for as long as your subscription is active and you comply with the applicable terms. No other rights are granted, by implication or otherwise.
You retain ownership of the business data you enter into the Platform - your batch logs, end-of-day reports, team list, customised recipes, and similar records ("Customer Data"). You grant us a licence to host, process, and display Customer Data as necessary to provide the Platform, and to use de-identified, aggregated data to operate and improve the Platform.
If you send us feedback, suggestions, or ideas about the Platform, you agree we may use them without restriction or obligation to you.
How we collect and handle personal information is set out in our Privacy Policy, and our handling of Customer Data on behalf of customer organisations is set out in our Data Processing Addendum. We use reputable infrastructure providers and apply reasonable technical and organisational measures to protect data, but no online service can be guaranteed to be completely secure. You are responsible for the accuracy of the data you enter and for maintaining your own copies of anything you need to retain.
The Platform relies on, and may let you connect to, third-party services - for example Stripe (payments), Supabase (database and authentication), email delivery providers, and point-of-sale integrations such as Lightspeed / Kounta. Your use of those services is governed by their own terms, and we are not responsible for their availability, acts, or omissions. If you connect a third-party integration, you authorise us to exchange the data necessary to make it work, and you are responsible for ensuring you are permitted to share that data.
We work to keep the Platform available and reliable, but we do not guarantee that it will be uninterrupted, error-free, or always accessible. We may carry out maintenance, update features, or modify or discontinue parts of the Platform from time to time. Where practical we will give reasonable notice of significant planned changes that materially reduce functionality. The Platform is a production-management tool to support your operations; it is not a substitute for your own professional, food-safety, financial, or legal judgement.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you may have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other law that cannot lawfully be excluded ("Non-Excludable Rights"). To the extent that we are permitted to limit our liability for a failure to comply with a Non-Excludable Right, our liability is limited, at our option, to resupplying the relevant services or paying the cost of having them resupplied.
Subject to clause 11, and to the maximum extent permitted by law:
You are responsible for how you use the outputs of the Platform, including production, ordering, costing, and compliance decisions you make based on them.
To the maximum extent permitted by law, you agree to indemnify us against any loss, liability, cost, or expense we reasonably incur arising from your breach of these Terms, your unlawful or unauthorised use of the Platform, or your infringement of any third-party right - except to the extent the loss was caused by us.
You may stop using the Platform at any time; cancellation of a paid subscription is handled under the Master Customer Agreement. We may suspend or terminate your access (in whole or in part) if you materially breach these Terms or the Master Customer Agreement, if your payment fails, if required by law, or to protect the security or integrity of the Platform or other customers. Where reasonable and lawful, we will give you notice and an opportunity to fix the problem first. On termination, your licence to use the Platform ends. Provisions that by their nature should survive termination - including intellectual property, confidentiality, limitation of liability, and indemnity - continue to apply.
We may update these Terms from time to time. If we make a material change, we will update the effective date above and, where appropriate, notify customer organisations by email or in-app notice. Changes take effect when published. Your continued use of the Platform after a change takes effect means you accept the updated Terms. If you do not accept a change, you should stop using the Platform.
These Terms are governed by the laws of Queensland, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of Queensland. Before starting court proceedings (except where urgent relief is needed), each party agrees to first try in good faith to resolve any dispute by contacting the other and discussing it.
Questions about these Terms, your account, or how Doughboy works: doughboy@streamables.live
Cameron James Moir · ABN 52 721 553 987 · Queensland, Australia