Master Customer Agreement v1.0

Doughboy Platform · operated by Cameron James Moir · ABN 52 721 553 987 · Effective 13 May 2026

Who signs this: the authorised signatory of the customer organisation (typically the Owner or a Director). Individual employees and team members do NOT sign this - they sign the separate User Acceptable Use Policy via the first-login dialog. This Master Customer Agreement covers the organisation-level commercial relationship: subscription, pricing, IP ownership, confidentiality, and $18,000 Liquidated Damages for IP breach.
Plain-English summary. Doughboy is a kitchen production platform owned and operated solely by Cameron James Moir, ABN 52 721 553 987. When your organisation accepts these terms it gets a limited licence to use the platform for its business operations. You don't own any part of the platform's code, design, workflows, calculations, or methodology - those stay with us. You also agree not to copy, reverse-engineer, or rebuild a competing product using what you learn here. If you breach those clauses, you owe us AUD $18,000 in liquidated damages, broken down in Schedule A. All payments to us are non-refundable. Queensland law applies.

1. Who this agreement is between

Cameron James Moir, ABN 52 721 553 987, of Queensland, Australia ("we", "us", "our") is the legal counterparty under this agreement. Cameron is the sole developer, owner, and operator of the Doughboy platform - a sole trader, not an incorporated company. "Streamables" is used informally as the brand name for the business and is not a registered trading name.

You means the person logging in and accepting these terms. If you're logging in on behalf of an organisation (e.g. a brewery or restaurant), you confirm you have authority to bind that organisation, and "you" includes both you personally and that organisation.

The Platform means the Doughboy web application at doughboy-prd.vercel.app (and any successor domain), including the application code, user interface, design, workflows, calculations, reports, methodologies, documentation, training materials, email templates, and all related materials.

2. What you're getting (Licence Grant)

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for the internal business operations of your organisation. This licence:

3. What you can't do (Restrictions)

You agree not to:

  1. copy, reproduce, modify, distribute, or create derivative works of the Platform or any part of it;
  2. reverse engineer, decompile, disassemble, or scrape the Platform;
  3. use the Platform to develop, train, or build a competing product;
  4. remove or alter any copyright, trademark, or ownership notices;
  5. access the Platform to benchmark, audit, or evaluate it for competitive purposes;
  6. share your login credentials with anyone else;
  7. use the Platform for any purpose other than running your organisation's internal operations.

Clauses 3(a)-(c) and 3(e) apply both during your subscription and after it ends.

4. IP Ownership

All intellectual property in the Platform - including but not limited to:

is and remains owned exclusively by Streamables. Nothing in these terms transfers any intellectual property to you. The data you enter into the Platform (your batch logs, EOD reports, team list, customised recipes, etc.) remains yours under clause 12.

5. Confidentiality

By using the Platform you are exposed to Confidential Information, which includes:

You agree to:

  1. keep all Confidential Information strictly confidential;
  2. only use it to operate your own organisation through the Platform;
  3. not disclose it to anyone outside your organisation;
  4. not use it to develop or assist anyone else in developing a competing product;
  5. ensure your team members, contractors, and advisors are bound by equivalent confidentiality obligations.

This confidentiality obligation continues indefinitely after your subscription ends.

6. No Competing Product (Restraint)

For the Restraint Period after your subscription with us ends, you agree not to (directly or indirectly, alone or with others):

  1. develop, build, or distribute a Substantially Similar Product;
  2. assist any other person in developing, building, or distributing a Substantially Similar Product;
  3. use any knowledge, methodologies, workflows, or approaches you learnt from the Platform to compete with us.

Restraint Period means, in cascading order, whichever of the following is enforceable to its full extent under Australian law:

  1. 12 months;
  2. 9 months;
  3. 6 months;
  4. 3 months.

Substantially Similar Product means any software product that performs, in materially the same way, the dough management, batch logging, end-of-day reporting, or production scheduling functions of the Platform. A court will assess "substantially similar" by reference to overall functional, structural, and user-experience similarity, not requiring exact reproduction.

The geographic scope is, in cascading order:

  1. worldwide;
  2. Australia and New Zealand;
  3. Australia;
  4. Queensland.

We confirm this restraint is reasonably necessary to protect our legitimate interests in our investment, intellectual property, confidential information, and customer relationships.

7. Liquidated Damages

If you breach clause 3(a), 3(b), 3(c), 5, or 6 of these terms, you agree to pay Streamables AUD $18,000 in liquidated damages.

This figure is a genuine pre-estimate of our loss, broken down in Schedule A. You agree it is reasonable and not a penalty.

This is in addition to (not instead of) any other remedies available to us, including injunctions, damages for additional loss we can prove, and recovery of our legal costs on an indemnity basis.

8. Subscription & Fees

Standard Pricing

Agreed rates for existing customers (including founding-customer pricing where offered in writing) are honoured for their agreed term. All prices are in Australian dollars. We are not currently registered for GST - no GST is charged. If GST registration becomes required, we'll give 30 days written notice before any price change.

No Free Trial — Sign Then Pay

New subscriptions begin payment immediately. After signing this agreement at signup, your card is charged the setup fee plus the first month of subscription on the same day. There is no free trial period for standard customers. Founding-customer or other negotiated arrangements may include free or discounted initial periods as set out in a separate signed agreement.

Billing

Billing is monthly in advance via Stripe. Your card is charged automatically on the same date each month. If a payment fails, access may be suspended until payment is resolved.

9. No Refunds

All payments are final and non-refundable. No refunds are issued under any circumstances, including but not limited to: change of mind, partial months used, early cancellation, feature dissatisfaction, or technical issues. By starting a paid subscription, you agree to this policy. This clause does not exclude any non-excludable statutory rights you have under the Australian Consumer Law.

10. Cancellation

You may cancel your subscription at any time with 30 days written notice to general@streamables.live. You'll retain access until the end of the current billing period. No further charges will be made after the cancellation date. No refund is issued for the remaining period.

11. Termination by Us

We can terminate your access immediately if you breach clauses 3, 5, or 6. We can also terminate on 30 days written notice for any other reason, or immediately if you materially breach these terms and don't fix the breach within 14 days of being notified.

Clauses 3, 4, 5, 6, 7, 13, and 14 survive termination indefinitely.

12. Your Data

Records you enter into the Platform (batch logs, EOD reports, team member details, customised recipes, etc.) remain your property. You can:

We won't share, sell, or use your data for any purpose other than operating the service for you. Data is deleted from our systems 90 days after cancellation.

Our full Privacy Policy sets out in detail what personal information we collect, where it's stored, who can access it, and how to exercise your rights under the Australian Privacy Principles.

Important: the Platform's underlying structure, schema, calculations, workflows, and methodologies are NOT "your data" - they are our intellectual property under clause 4 and confidential information under clause 5, regardless of any data export you receive.

13. Service Availability & Limitation of Liability

We aim for high availability but don't guarantee uninterrupted access. Doughboy is a decision-support tool - all production decisions remain the responsibility of your team. To the extent permitted by law:

Nothing in this clause excludes or limits any non-excludable rights you have under the Australian Consumer Law or the Competition and Consumer Act 2010 (Cth).

14. Changes to Pricing & Terms

We may change our standard pricing at any time. Existing subscribers will receive 60 days written notice before any price increase takes effect. Founding-customer rates locked in writing are honoured for the agreed period.

We may update these terms from time to time. We'll notify active subscribers by email at least 30 days before material changes take effect. Continued use of the service after that date constitutes acceptance of the updated terms.

15. General

Australian Consumer Law: Nothing in these terms is intended to exclude statutory guarantees or rights under the Competition and Consumer Act 2010 (Cth) that can't legally be excluded. If any term is found unfair under that Act, it's severed without affecting the rest.

Governing law: Queensland, Australia.

Jurisdiction: Courts of Queensland have exclusive jurisdiction.

Severability: If any clause is unenforceable, it's read down to the minimum necessary, and the rest stays in force.

No waiver: A delay in enforcing a right doesn't waive it.

Entire agreement: These terms (plus any written subscription order) are the entire agreement between us and supersede all prior discussions, emails, and informal arrangements.

16. Contact

Questions about these terms: general@streamables.live

Schedule A - Liquidated Damages Breakdown

This breakdown evidences that the AUD $18,000 figure in clause 7 is a genuine pre-estimate of our loss, not a penalty.

ComponentCalculationAmount (AUD)
Lost subscription revenue12 months × $499/mo Multi-Venue rate$5,988
Waived setup fee (free-trial / founding inducement)One-off Multi-Venue setup, 3 venues × $999$2,997
Loss of case-study / reference-customer valueEstimated value of replacing a launch tenant for marketing and prospect-conversion purposes$5,000
Reputational and review-platform damageEstimated cost of disputing or recovering from disparaging public reviews following a breach$4,513
Total$18,000

This breakdown is indicative, based on a representative Multi-Venue customer at standard rates. The $18,000 figure is a flat liquidated-damages amount that applies to all customers regardless of plan tier or whether they were on a founding/case-study arrangement - the value of the IP being protected is the same in either case. The breakdown reflects our good-faith assessment at the time of these terms taking effect and is conservative relative to the realistic combined commercial loss from a material IP, confidentiality, or restraint breach.

Schedule B - Acceptance Record

By typing your full legal name in the acceptance dialog and clicking "I Accept", you confirm:

  1. You have read these terms in full (including the link to this page).
  2. You understand them.
  3. You have authority to bind the organisation you're logging in for.
  4. You agree to be bound by them.

When you accept, we record:

This record is admissible as evidence of your agreement in any proceeding.